Privacy Policy

At Trendivore, your privacy and trust mean the world to us. 🐾
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services (collectively, the “Services”).
By using Trendivore, you agree to the practices outlined below.

🔍 Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email, shipping & billing address, and phone number

  • Payment Data: Card details, billing info, and transaction history

  • Account Details: Username, password, preferences, and saved items

  • Order History: Products viewed, added to cart, purchased, or returned

  • Device Information: IP address, browser type, device ID, and session data

  • Communication Data: Messages, support requests, and customer feedback

🛠 How We Collect Information

Your data may be collected in several ways:

  • Directly: When you place an order, create an account, subscribe to our newsletter, or contact us

  • Automatically: Through cookies, analytics tools, and tracking technologies

  • From Third Parties: Such as payment processors, delivery partners, or marketing platforms

🎯 How We Use Your Information

We use your data to:

  • Process and deliver your orders safely and efficiently

  • Provide updates about shipping or product availability

  • Personalize your shopping experience on Trendivore

  • Send you promotions, tips, and pet care deals (unsubscribe anytime)

  • Detect and prevent fraud or unauthorized access

  • Comply with legal, tax, and security obligations

🤝 Sharing Your Information

We share your data only with trusted service providers that help us operate smoothly:

  • Payment Processors: To handle secure online payments

  • Shipping Partners: To deliver your pet products quickly and safely

  • Marketing Platforms: To share updates or exclusive offers

  • Legal Authorities: Only when required by law

✅ We never sell or rent your personal information to anyone — ever.

🍪 Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your login, preferences, and shopping cart

  • Enable smooth site functionality

  • Analyze traffic to improve your browsing experience

You can control or disable cookies anytime through your browser settings.

🚫 Children’s Privacy

Trendivore does not knowingly collect information from children under 16 years of age.
If such data is discovered, it will be deleted immediately.

🔐 How We Protect Your Data

We take data security seriously and apply industry-standard measures:

  • SSL encryption for all transactions

  • Secure servers protected by firewalls

  • Restricted access to personal information

⚠️ While we do everything to safeguard your data, no online platform can guarantee 100% security.
We encourage you to use strong passwords and keep your credentials confidential.

🧾 Your Privacy Rights

Depending on your region, you may have the right to:

  • Access the personal data we store about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Request a copy of your stored data

📧 To exercise these rights, contact us at support@trendivore.com